These Terms and Conditions set out the basis on which Waste Clearance West Kensington provides waste collection and related services to residential and commercial customers. By requesting or booking a service, you agree to be bound by these Terms and Conditions. Please read them carefully before making a booking.
In these Terms and Conditions, the following expressions have the following meanings:
1.1 "Company" means Waste Clearance West Kensington, the provider of the waste collection and clearance services.
1.2 "Customer" means any individual, business, organisation or other entity that requests, books or receives services from the Company.
1.3 "Services" means waste collection, waste removal, waste clearance, loading, transportation, and related services provided by the Company.
1.4 "Waste" means any waste materials, rubbish, junk, items or goods presented by the Customer for collection and removal, excluding any prohibited waste as set out in these Terms and Conditions or under applicable law.
1.5 "Booking" means a confirmed request for Services made by the Customer and accepted by the Company.
1.6 "Service Area" means those locations within and around West Kensington and other areas that the Company may serve from time to time.
2.1 The Company provides waste clearance and waste collection services within its Service Area subject to availability.
2.2 Services typically include the loading of waste into a suitable vehicle, transportation, and disposal at a licensed waste transfer station or facility in accordance with applicable waste regulations.
2.3 The exact nature and scope of the Services to be provided will be agreed at the time of Booking, based on information supplied by the Customer regarding the type and volume of waste, access conditions and location.
2.4 The Company reserves the right to refuse to provide Services where the waste is unsafe to handle, prohibited by law, incorrectly described, or outside the agreed scope of the Booking.
3.1 Bookings may be made by telephone, email or through any other method offered by the Company from time to time.
3.2 When making a Booking, the Customer must provide accurate and complete information, including but not limited to:
a. the collection address and any relevant access information;
b. the type, approximate volume or weight of waste to be collected;
c. any special handling requirements;
d. preferred date and time window for collection;
e. billing details and contact information.
3.3 Any quotation provided by the Company before inspection of the waste is based on the information supplied by the Customer and is an estimate only.
3.4 The Booking is only confirmed once the Company has accepted the request and communicated acceptance to the Customer, which may be done verbally or in writing.
3.5 The Company may, at its discretion, conduct an on-site assessment on arrival. If the quantity or nature of the waste materially differs from that described at the time of Booking, the Company may adjust the price, alter the Services, or decline to proceed with the work.
4.1 Prices are based on factors such as the volume, weight and type of waste, the labour required, access conditions, travel time within the Service Area and disposal charges.
4.2 Any quotation given prior to collection is an estimate only and is not binding until the waste has been assessed by the Company on site.
4.3 Where the actual waste or work required is greater than originally described, the Company will inform the Customer of any revised price before proceeding.
4.4 All prices are stated exclusive of VAT unless expressly stated otherwise. Where VAT is applicable, it will be charged at the prevailing rate.
5.1 Payment is due in full upon completion of the Services, unless otherwise agreed in writing in advance.
5.2 The Company accepts payment by cash, major debit or credit cards, bank transfer, or any other method it may offer from time to time.
5.3 Where payment terms are agreed for business customers, invoices must be paid within the specified period stated on the invoice. If no period is specified, payment is due within 14 days of the invoice date.
5.4 The Company reserves the right to charge interest on late payments at the statutory rate applicable to commercial debts, calculated from the due date until the date payment is received in full.
5.5 If the Customer fails to pay any amount due, the Company may suspend or cancel further Services until all outstanding sums are paid.
6.1 The Customer may cancel or reschedule a Booking by giving the Company reasonable notice by telephone or email.
6.2 If the Customer cancels a Booking less than 24 hours before the scheduled collection time, the Company reserves the right to charge a cancellation fee to cover administrative and operational costs.
6.3 If the Customer is not present at the agreed collection address at the scheduled time, or if the Company is unable to gain access due to circumstances within the Customer's control, the Company may charge a failed collection fee.
6.4 The Company may cancel or reschedule a Booking at any time where it is unable to provide the Services due to circumstances beyond its reasonable control, including but not limited to severe weather, traffic disruption, vehicle breakdown, staff illness or safety concerns. In such cases, the Company will use reasonable efforts to notify the Customer and offer an alternative time.
7.1 The Customer must ensure that the waste is reasonably accessible and presented in a safe manner for collection within the agreed time window.
7.2 The Customer must provide accurate information about the nature of the waste, including any hazardous, sharp, heavy, or unusual items that may require special handling.
7.3 The Customer must ensure that the collection location is safe and that adequate access is available for personnel and vehicles, including any necessary parking permissions or permits.
7.4 The Customer confirms that they have full authority to request removal of all waste items presented for collection, and that no third party rights are infringed by the removal of such items.
7.5 The Customer agrees not to conceal hazardous or prohibited waste among general waste, and accepts responsibility for any costs, liabilities or damages arising from such concealment.
8.1 The Company will not collect or transport any waste that is prohibited under applicable law or that requires specialist handling beyond the scope of the Services offered. Such items may include, but are not limited to, asbestos, certain chemicals, clinical waste, gas cylinders, explosives, and other hazardous substances.
8.2 If prohibited waste is discovered during collection, the Company may refuse to handle it and may remove only the permissible waste. The Customer will remain responsible for arranging the lawful disposal of any prohibited items.
8.3 The Company may agree, at its discretion and subject to appropriate licences and arrangements, to handle certain specialist waste at an additional charge. Any such agreement must be confirmed in writing.
9.1 The Company will use reasonable care and skill in the performance of the Services and will endeavour to carry out collections within the agreed time window. However, any times provided are estimates only and are not guaranteed.
9.2 The Company may use employees, agents or subcontractors to perform the Services, and all such personnel are authorised to act on behalf of the Company for the purposes of these Terms and Conditions.
9.3 The Company is not responsible for clearing areas or items that are not reasonably visible, accessible or identified by the Customer at the time of collection.
9.4 The Customer is advised to remove any personal items, valuables or important documents from areas where waste clearance is scheduled to take place, as the Company may not be able to distinguish such items from waste.
10.1 Nothing in these Terms and Conditions limits or excludes the Company's liability for death or personal injury caused by its negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded under applicable law.
10.2 Subject to clause 10.1, the Company will not be liable for any indirect or consequential loss, loss of profit, loss of business, or loss of opportunity arising out of or in connection with the provision of the Services.
10.3 The Company's total liability to the Customer in respect of any claim arising from the Services, whether in contract, tort or otherwise, shall be limited to the amount paid or payable by the Customer for the specific Booking to which the claim relates.
10.4 The Customer is responsible for ensuring that any items not intended for removal are clearly separated from waste designated for collection. The Company will not be liable for the accidental removal of items that were not clearly identified or separated.
10.5 The Company will exercise reasonable care to avoid damage to property during the performance of the Services. In the event that damage occurs as a direct result of the Company's negligence, the Company may, at its option, repair the damage, arrange for a third party to do so, or provide reasonable compensation.
11.1 The Company will handle, transport and dispose of waste in accordance with applicable UK waste management and environmental regulations, including requirements relating to duty of care, transfer notes and licensed facilities.
11.2 The Customer agrees to cooperate with the Company in providing any information reasonably required to comply with waste regulations, including the description and origin of the waste.
11.3 The Company will normally deliver waste only to licensed waste transfer stations or other authorised facilities. The Customer acknowledges that it is not entitled to direct the Company to dispose of waste in an unlawful or inappropriate manner.
11.4 Where required by law, the Company may issue or request completion of waste transfer documentation. The Customer must keep any such documentation as part of its records and make it available to regulators if required.
12.1 The Company maintains appropriate insurance cover in respect of its legal liabilities arising from the provision of the Services, in line with industry practice.
12.2 The Customer is responsible for maintaining any insurance it considers necessary in relation to its own property, premises and business activities.
13.1 The Company may collect and process personal data provided by the Customer for the purposes of managing Bookings, providing Services, processing payments and administering its business.
13.2 The Company will handle personal data in accordance with applicable data protection laws and will take reasonable steps to keep such data secure.
13.3 The Customer is responsible for ensuring that any personal data it provides is accurate and up to date.
14.1 If the Customer is dissatisfied with any aspect of the Services, they should notify the Company as soon as reasonably practicable, providing details of the issue and any supporting information.
14.2 The Company will investigate complaints promptly and will aim to resolve them in a fair and reasonable manner.
14.3 If a dispute cannot be resolved informally, either party may pursue any legal remedies available under applicable law.
15.1 The Company may amend these Terms and Conditions from time to time to reflect changes in law, industry practice, or its operational requirements.
15.2 The version of the Terms and Conditions that applies to a particular Booking will be the version in force at the time the Booking is accepted by the Company.
16.1 If any provision of these Terms and Conditions is found by a court or other competent authority to be invalid, unlawful or unenforceable, that provision shall be deemed deleted, but the remaining provisions shall continue in full force and effect.
17.1 These Terms and Conditions, together with any written quotation, Booking confirmation or other document expressly agreed between the parties, constitute the entire agreement between the Customer and the Company in relation to the Services.
17.2 The Customer acknowledges that it has not relied on any statement or representation not expressly set out in these Terms and Conditions.
18.1 These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter or formation, shall be governed by and construed in accordance with the laws of England and Wales.
18.2 The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions or the provision of the Services.
By proceeding with a Booking or using the Services of Waste Clearance West Kensington, the Customer confirms that they have read, understood and agree to be bound by these Terms and Conditions.
We are renowned in West Kensington for our cheap prices and speedy waste clearance services.
Tipper Van - Waste Clearance and Garden Clearance Prices in West Kensington, W14
| Space іn the van | Loadіng Time | Cubіc Yardѕ | Max Weight | Equivalent to: | Prіce (incl tax)* |
| Minimum Load | 10 min | 1.5 | 100-150 kg | 8 bin bags | £90 |
| 1/4 Load | 20 min | 3.5 | 200-250 kg | 20 bin bags | £160 |
| 1/2 Load | 40 min | 7 | 500-600kg | 40 bin bags | £250 |
| 3/4 Load | 50 min | 10 | 700-800 kg | 60 bin bags | £330 |
| Full Load | 60 min | 14 | 900-1100kg | 80 bin bags | £490 |
*Our rubbish removal prіces are baѕed on the VOLUME and the WEІGHT of the waste for collection.
Luton Van - Waste Clearance and Garden Clearance Prices in West Kensington, W14
| Space іn the van | Loadіng Time | Cubіc Yardѕ | Max Weight | Equivalent to: | Prіce (incl tax)* |
| Minimum Load | 10 min | 1.5 | 100-150 kg | 8 bin bags | £90 |
| 1/4 Load | 40 min | 7 | 400-500 kg | 40 bin bags | £250 |
| 1/2 Load | 60 min | 12 | 900-1000kg | 80 bin bags | £370 |
| 3/4 Load | 90 min | 18 | 1400-1500 kg | 100 bin bags | £550 |
| Full Load | 120 min | 24 | 1800 - 2000kg | 120 bin bags | £670 |
*Our rubbish removal prіces are baѕed on the VOLUME and the WEІGHT of the waste for collection.
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